Nancy Lemon is the President of Professional Development Group. Nancy has comprehensive and diversified expertise in consulting to organizations in the implementation of strategic sales, customer loyalty & leadership initiatives focused on improving corporate effectiveness.
Nancy’s business experience has given her the ability to share authentic and proven techniques that will enable her client’s to be more successful, feel confident and comfortable in a sales, service or leadership role and most importantly to truly understand what’s important to their customers. Nancy is widely recognized and much sought after for her natural ability to build rapport with groups and create a positive learning environment. She is a results oriented individual who has a proven track record for helping organizations, teams and individuals achieve the goals they are most passionate about.
With over 20 years of experience in sales, customer service, management and training, Nancy has consulted, coached and facilitated training programs for many organizations including Alltel Communications, AON Reed Stenhouse Inc., Sprint, Primus, ClearOne Communications, Armtec Ltd., Semex Alliance, Transeastern Homes, Newland Communities, Preferred Home Mortgage, Innovative Mortgage Solutions, Homexpress Lending, Universal Land Title, First American, Smith & Associates Real Estate, Cantor Development, Mosaic and many more. Nancy works with businesses of all sizes from Fortune 500 to entrepreneurs. She is also an Adjunct Faculty Member of Polk Community College working with their Corporate College division conducting professional skills workshops.
Nancy’s expertise includes working with sales, customer service & leadership individuals/teams consulting, coaching and facilitating workshops on varying topics such as: building relationships, presentation skills, influential leadership, building effective teams, time management, e-mail & telephone etiquette, managing the difficult customer, emotional intelligence, goal setting, attitude, prospecting for new business, handling objections &/or difficult situations, working with decision makers, closing the sale, marketing your business and customer loyalty.
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